Last updated: 27.4.2024

This Privacy Policy describes how Braneit Beauty (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from braneitbeauty.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

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  Basic contact details including your name, address, phone number, and email.
  
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  Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  
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  Account information including your username, password, and security questions.
  
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  Shopping information including the items you view, put in your cart, or add to your wishlist.
  
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  Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
  

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

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  Companies who support our Site and Services, such as Shopify.
  
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  Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.
  
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  When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.
  

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

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  Providing Products and Services: To process payments, fulfill orders, send notifications about your account or purchases, manage returns/exchanges, and post reviews.
  
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  Marketing and Advertising: To send marketing or promotional communications and display relevant ads.
  
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  Security and Fraud Prevention: To detect or prevent fraudulent or illegal activity.
  
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  Customer Communication: To provide support and improve our Services.
  

Cookies

We use Cookies to power and improve our Site, remember preferences, analyze user interactions, and optimize functionality.

For details about Shopify’s cookies, see Shopify Cookies Policy.

Most browsers allow you to manage cookies; disabling them may impact website functionality.

How We Disclose Personal Information

We may disclose your personal information to:

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  Vendors or service providers (IT, payment processing, shipping, analytics, customer support).
  
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  Business and marketing partners.
  
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  Affiliates or corporate entities within our group.
  
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  Third parties in connection with legal, regulatory, or transactional requirements.
  

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User-Generated Content

If you post reviews or comments publicly, they will be accessible by others. We are not responsible for how third parties use this information.

Third-Party Websites and Links

Our Site may include links to external sites or services. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before interacting with them.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from anyone under 16. If you believe your child has provided us with personal data, please contact us so we can remove it.

Security and Retention

We take reasonable steps to protect your information but cannot guarantee absolute security.

We retain data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

Your Rights and Choices

Depending on your location, you may have rights such as:

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  Accessing or requesting copies of your personal information.
  
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  Requesting deletion or correction of data.
  
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  Opting out of marketing communications.
  
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  Restricting processing or withdrawing consent where applicable.
  

You may exercise your rights by contacting us at info@braneitbeauty.com.

Complaints

If you have concerns about our handling of your data, please contact us at the email below.

If unresolved, you may contact your local data protection authority.

International Users

Your data may be transferred and processed outside of your country of residence, including in the United States or other regions where our service providers operate.

We rely on appropriate safeguards such as Standard Contractual Clauses for international transfers.

Contact

For questions, feedback, or to exercise your rights, please contact us at:

📧 info@braneitbeauty.com

📍 241 Adelaide Street, Level 1 Suite 1105, Brisbane QLD 4000, Australia